Introduction
Light Solutions ApS (CVR: 37298034) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and Danish data protection law.
Data Controller
Light Solutions ApS
Michael Drewsens Vej 12
DK-8270 Højbjerg, Denmark
Email: [email protected]
Phone: +45 53 71 20 12
What Data We Collect
We may collect the following personal data when you interact with our website or place an order:
- Contact information: Name, email address, phone number, and postal address
- Business information: Company name, CVR number (for B2B customers)
- Order data: Products ordered, quantities, and delivery information
- Technical data: IP address, browser type, and browsing behavior on our site (via cookies)
How We Use Your Data
We use your personal data for the following purposes:
- Processing and fulfilling orders
- Responding to inquiries and providing customer support
- Sending order confirmations and shipping updates
- Improving our website and product offerings
- Complying with legal obligations (e.g., accounting and tax requirements)
Legal Basis for Processing
We process your data based on:
- Contract performance: Processing orders and providing services you have requested
- Legal obligation: Retaining financial records as required by Danish bookkeeping law
- Legitimate interest: Improving our services and communicating with existing customers
- Consent: When you voluntarily provide your contact details for inquiries or newsletter subscriptions
Data Retention
We retain your personal data only as long as necessary for the purposes described above:
- Customer and order data: 5 years after the last transaction (as required by Danish bookkeeping law)
- Inquiry data: 12 months after the inquiry is resolved
- Website analytics: 26 months
Your Rights
Under the GDPR, you have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (where legally permissible)
- Restriction: Request restriction of data processing
- Data portability: Receive your data in a structured format
- Objection: Object to processing based on legitimate interest
To exercise your rights, contact us at [email protected]. We will respond within 30 days.
Cookies
Our website uses cookies to improve functionality and analyze usage. We use:
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand how visitors use our site
- Third-party cookies: Set by services such as Cloudflare (security) and Google Translate (translation)
You can manage cookie preferences in your browser settings.
Data Sharing
We do not sell your personal data. We may share data with:
- Shipping and logistics providers (to deliver your orders)
- Payment processors (to handle transactions securely)
- IT service providers (hosting and maintenance)
All data processors are bound by data processing agreements in compliance with GDPR.
Complaints
If you believe your data rights have been violated, you may file a complaint with the Danish Data Protection Agency (Datatilsynet) at datatilsynet.dk.
Changes to This Policy
This policy was last updated on March 29, 2026. We may update it periodically and will post changes on this page.